Returns

Q) How do I place a cancellation request on Zoop Men?

An easy cancellation process is available for all our esteemed customers. You can cancel your online order within 24 Hours of order placement. You can mail us at info@zoopmen.in or reach out to us via call or WhatsApp at +91 97737 75640.

Q) How long does it take to process my refund?

Your refund is estimated to be credited in the account used for order payment between 7–10 working days after initiating the refund. Please note that the timing of the actual credit depends on multiple external agencies such as banks and payment gateways.

Q) Do I need to create an account before placing an order?

We suggest you create an account for a better experience. Simply provide your name, user ID, and password to sign in, then enter your shipping address and select a payment method to place your order.

Q) Why have I not received my order yet?

In rare situations, orders may be delayed due to courier or shipment issues. We will keep you updated through calls or emails. You can also contact us via WhatsApp at +91 97737 75640 or email at info@zoopmen.in for assistance.

Q) Can I contact customer service during this time?

Absolutely! Our customer service team is available from 10 AM to 7 PM, Monday to Saturday. You may write to us at info@zoopmen.in or contact us at +91 97737 75640.