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Q) How long does the shipment order take to deliver?

We try our best to ship your orders as soon as possible. Processing and dispatching an order ideally is done within 4-5 working days. However, the date of delivery depends on your PIN code. We do mention a standard delivery date in the order confirmation email. In case of an usual delay in the dispatch date due to any unavoidable reason, our team will notify you about the same.

Q) How can I track my order?

Once your order has been dispatched by us, you will receive the tracking details and the website link to track your order from us on the email address provided to us during checkout.

Q) Can I purchase different products for different shipment addresses in one order?

We can process only one shipping address per order. So, if any customer would like to order several items and ship to different addresses, please treat this as separate orders.

A particular order can only be delivered to a single address. As a suggestion, we request you to place two orders for different addresses.

Q) Do I have to incur additional charges for international shipping?

We wish to inform that we do charge a shipping fee on international orders. 

Q) Are there any additional charges aside from the price of the product that I have to incur in case of international shipment?

Though our charges are transparent, a customer might be charged additionally over and above the initial payment made for the products and these import duties are charged once the shipment reaches the customer’s country.

The amount for the same would differ from country to country as the import duty and taxes for each country are different. In case any country-specific Import duties are charged, they are paid by our courier partners, as agreed by us. You are required to clear the said dues at the time of delivery and pay the same to the courier partners.

Q) Who are the courier partners of Zoop Men?

All of Zoop Men orders are shipped from our manufacturing unit in Delhi ,India to the shipping address provided by the customer via our courier partners via  Blue Dart/ DTDC/ United Couriers/ Tirupati Couriers.